| Customization: | Available |
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| Certification: | GS, RoHS, CE, ISO9001 |
| Pressure: | High Pressure |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
1. Are you a factory or a company?
We are proud to be a dedicated manufacturer with a specialized focus on hydraulic adapters and fittings. Established in 2010, our strategic location in Jinhu District places us near the vibrant commercial hub of Shanghai, enhancing our logistical capabilities and service delivery.
2. Do you provide free samples?
Yes, indeed! We are pleased to offer you complimentary samples if the items you desire are available in our current inventory. For your comprehensive evaluation, we provide 1-2 pieces of each item. If they are not in stock, please don't hesitate to reach out, and we can discuss alternative arrangements to meet your needs.
3. How about the lead time of an order?
With a commitment to efficient service, orders from our ready stock are processed promptly within 3 to 5 working days. Custom production orders, crafted to your specifications, typically range from 30 to 45 days, ensuring meticulous attention to detail.
4. What should I do if I find a quality problem while using the product?
Rest assured, we offer a robust 12-month Quality Guarantee on all our products. Should any defect arise from non-human factors, we will replace the faulty item free of charge, underscoring our commitment to quality and customer satisfaction.
5. Can you do OEM Products?
Absolutely! Our proficient engineering team is passionate about collaborating with you to bring your OEM projects to fruition, ensuring your unique specifications are met with precision.
6. How about your requirement for MOQ?
For items readily available in stock, there is no MOQ requirement, allowing for flexibility and convenience. However, if stock levels are low, MOQ will be determined based on product dimensions to ensure a tailored approach to your needs.
7. What is your payment term?
Our standard payment terms involve a 30% deposit, with the remaining 70% payable upon presentation of the BL Copy. However, we are flexible and open to discussing alternative payment arrangements to better suit your financial planning and operational needs.
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