| Customization: | Available |
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| Type: | Pin |
| Customization: | Available |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
1. Are you a factory or a company?
We proudly stand as a manufacturer specialized in hydraulic adapters and fittings since 2010, strategically located in the Jinhu District, a stone's throw from Shanghai.
2. Do you provide free samples?
Absolutely! If the items you're interested in are readily available in our stockpile, we're delighted to offer 1-2 pieces per item as complimentary samples for your evaluation. If they're not in stock, let's connect to explore your needs further.
3. How about the lead time of an order?
For orders that are in stock, we expedite shipping within 3 to 5 business days. Custom production orders, however, require a meticulous timeline of approximately 30 to 45 days.
4. What should I do if I find a quality problem while using the product?
We ensure peace of mind with our 12-month Quality Guarantee for all products. Should any defect arise from non-human causes, we're committed to providing a replacement.
5. Can you do OEM Products?
Absolutely! Our expert engineering department eagerly embraces your OEM projects, ensuring your unique requirements are met with precision.
6. How about your requirement of MOQ?
For readily available stock items, there is no MOQ. If stock is insufficient, MOQ requirements will be determined based on product size.
7. What is your payment term?
Our standard terms are a 30% deposit with the order, followed by a 70% balance upon presentation of the BL Copy. We're open to discussing any alternative arrangements you may propose.
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