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FAQ:
1. Are you a factory or a company?
We are a proudly established manufacturer with a keen focus on creating exceptional hydraulic adapters and fittings. Since 2010, we have been rooted in Jinhu District, strategically positioned near the dynamic metropolis of Shanghai.
2. Do you provide free samples?
Yes, indeed! We are delighted to offer free samples of any items currently in our stock. You can receive 1-2 pieces of each item for comprehensive evaluation. If the items are not available, do not hesitate to reach out for a personalized consultation.
3. How about the lead time of an order?
For items readily available in stock, our efficient processing time is a mere 3 to 5 working days. Custom production orders, crafted to meet your specific needs, usually span a period of approximately 30 to 45 days.
4. What should I do if I find a quality problem while using the product?
Our products are backed by an ironclad 12-month Quality Guarantee. Any defects not caused by human error will be addressed through complimentary replacement, demonstrating our unwavering commitment to quality.
5. Can you do OEM Products?
Absolutely! Our talented engineering team is poised to transform your OEM visions into reality with precision and expertise.
6. How about your requirement for MOQ?
For stocked items, we have no MOQ restrictions. If stock levels are low, the MOQ will be determined based on the dimensions and specifications of the products required.
7. What is your payment term?
Our standard payment terms involve a 30% deposit with a 70% balance upon BL Copy receipt. We remain flexible and open to discussing terms that best suit your financial arrangements.