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FAQ:
1. Are you a factory or a company?
We proudly operate as a dedicated manufacturer, meticulously crafting hydraulic adapters and fittings since 2010. Our strategic location in Jinhu District offers proximity to the vibrant city of Shanghai.
2. Do you provide free samples?
Indeed, we gladly offer complimentary samples of stocked items for your evaluation. You can receive 1-2 pieces of each item to ensure satisfaction. For items not in stock, please contact us to discuss solutions tailored to your needs.
3. How about the lead time of an order?
Our efficiency is unmatched with ready stock orders processed within a mere 3 to 5 working days. Custom production orders, while requiring more time, are usually completed within 30 to 45 days, ensuring quality craftsmanship.
4. What should I do if I find a quality problem while using the product?
With a steadfast 12-month Quality Guarantee, we ensure every product meets our high standards. Should any non-human defect arise, we will promptly replace the product at no extra cost to you.
5. Can you do OEM Products?
Absolutely, our innovative engineering team is thrilled to collaborate on your OEM projects, bringing your unique designs to fruition with precision and expertise.
6. How about your requirement for MOQ?
For readily available stock items, we require no MOQ. In cases where stock is insufficient, MOQ will be tailored in accordance with the product's dimensions, ensuring flexibility.
7. What is your payment term?
Our standard payment terms include a 30% deposit with the balance payable upon presentation of the BL Copy. However, we are flexible and open to discuss alternatives to suit your financial strategies.