Customization: | Available |
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Type: | Pin |
Customization: | Available |
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Frequently Asked Questions:
1. Are you a factory or a trading company?
We proudly stand as a dedicated manufacturer with expertise in hydraulic adapters and fittings since 2010. Our state-of-the-art facility is located in Jinhu District, conveniently near the vibrant city of Shanghai.
2. Do you offer complimentary samples?
Absolutely! If the items you seek are available in our inventory, we gladly provide 1-2 pieces per item as free samples for your evaluation. If supplies are limited, feel free to reach out to discuss further arrangements.
3. What is the estimated lead time for an order?
For orders with items in stock, we efficiently process them within 3 to 5 working days. If manufacturing is required, expect a lead time of approximately 30 to 45 days.
4. What steps should I take if I encounter a quality issue during use?
We provide a robust 12-month Quality Guarantee on all our products, ensuring peace of mind. Should you encounter any defects due to non-human causes, we offer prompt replacement options.
5. Can you manufacture OEM products?
Certainly, our expert engineering team is eager to collaborate on your OEM projects, tailoring solutions to your specific needs.
6. What are your Minimum Order Quantity requirements?
For items readily available in stock, there are no MOQ restrictions. For other products, MOQ will be determined based on the product size and availability.
7. What are your payment terms?
Our standard terms include a 30% deposit, with the remaining 70% payable upon BL Copy. We are open to discussing alternative arrangements to suit your financial preferences.